Last Updated: July 2, 2025
Shree Thamarai Naturel Energy Foods ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shreethamaraifoods.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you place an order or use our contact forms and chatbot.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Contact you by phone to confirm your order details, as this is a mandatory step in our fulfillment process.
- Deliver targeted advertising, coupons, newsletters, and other promotional information regarding our Site and products to you, with your consent.
- Respond to your inquiries and offer customer support.
- Request feedback and contact you about your use of the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Compile anonymous statistical data and analysis for internal use.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Specifically, your address and contact information will be shared with our courier partners for delivery purposes.
4. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
7. Your Rights and Choices
You may at any time review or change the information in your account or terminate your account by contacting us. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the information below or by clicking the "unsubscribe" link in any promotional email.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Shree Thamarai Naturel Energy Foods
Door No. 110, TVK Road, Ammapet
Salem, Tamil Nadu - 636003
Email: support@shreethamaraifoods.com
Phone: +91 93459 34170